Clarify requirements
Translate the customer’s need into defined requirements, responsibilities and acceptance criteria.
Quality
Quality approach
Building a clear, controlled and sustainable organisation
SEM Aérospatiale has initiated a certification process based on ISO 9001, EN 9100 and EN 9110. This process is ongoing: the certifications are targeted and have not yet been obtained.
The aim is to align engineering, manufacturing, maintenance and inspection around shared methods, documented information and measurable improvement actions.
3 standardsTargeted certifications
OngoingStructured approach
FODRisk prevention
Why this approach?
Quality as a project management tool
The approach is designed to make requirements clearer, strengthen traceability and control the interfaces between design, production, maintenance and delivery.
Control risks
Identify sensitive points, prevent FOD and reduce the risk of non-conformity or rework.
Document evidence
Keep the information needed to understand, control and trace the work performed.
Share methods
Give the team common reference points and capitalise on technical knowledge over time.
Targeted certifications
Three complementary reference frameworks
Each framework supports a specific level of the quality management system. Certification audits will have to confirm conformity before any certification can be claimed.
ISO9001
Quality management
A general framework for managing processes, customer focus, documented information and continuous improvement.
Certification targeted · process ongoingEN9100
Aviation, space & defence
Aerospace-sector requirements that supplement quality management with greater attention to product conformity, risks and traceability.
Certification targeted · process ongoingEN9110
Aviation maintenance
Requirements intended for aviation maintenance organisations and the control of maintenance activities.
Certification targeted · process ongoingHow it works
A continuous four-step cycle
The management system is built progressively: define what must be done, apply it, verify the results and improve what needs to be improved.
01
Define
Map processes, responsibilities, requirements and the records to be retained.
02
Apply
Use the agreed methods and ensure the traceability appropriate to each operation.
03
Check
Review results, indicators, deviations and the effectiveness of the controls in place.
04
Improve
Analyse causes, plan actions and verify that the actions taken are effective.
Practical benefits
What the approach is intended to deliver
For customers
More consistent execution, clearer follow-up and evidence tailored to the work performed.
For projects
Better-controlled interfaces from the initial requirement through manufacturing, inspection or maintenance.
For the team
Shared methods, clearer responsibilities and more effective transfer of technical knowledge.
Over time
A structured framework for learning from deviations and making improvements last.
Our quality policy
Commitments that guide every activity
Our policy sets a shared direction for the gradual construction of the quality management system and preparation for the targeted certifications.
Understand the need
Clarify intended use, technical requirements and acceptance criteria before committing.
Ensure conformity
Carry out and check each operation against the applicable requirements.
Maintain traceability
Retain useful, readable and controlled information throughout the project.
Prevent risks and FOD
Protect products, organise work areas and address sensitive points as early as possible.
Develop skills
Share methods, capitalise on experience and maintain the knowledge needed for our work.
Improve continuously
Use feedback and deviations to define relevant and sustainable actions.
ISO 9001, EN 9100 and EN 9110 certifications are currently being pursued.
